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# Shipping/ordering terms

Questions or concerns? Please do not hesitate to contact us and we'll get back to you as soon as possible. Our business hours 09:00 am - 10:00 pm (GMT).

Please review the following basic terms that govern your use of, and purchase of, products from ANOWNCREATION.COM. Please note that your use of ANOWNCREATION.COM constitutes your agreement to follow and be bound by those terms.

Once an order is placed there is no promise that we will be able to update your order. Orders are processed once they are placed. Please be sure to use the correct shipping info and select the correct size before completing your order. If an order is lost due to an invalid shipping address we will not be able to refund that order.

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